DELIVERY & RETURN

Shipping

    • For US customers, the shipping time has been 10-25 days for Shipping Delivery. The shipping rate is FREE for orders over $50+ otherwise US$3.99.
    • For CANADA, AUSTRALIA AND UNITED KINGDOM customers, the shipping time has been 15-30 days for Shipping Delivery. The shipping rate is FREE for orders over $99+ otherwise US$4.99.
    • For JAPAN customers, the shipping time has been 10-25 days for Shipping Delivery. The shipping rate is FREE for orders over $120+ otherwise US$4.99.
    • For EUROPE customers, the shipping time has been 15-30 days for Shipping Delivery. The shipping rate is FREE for orders over $130+ otherwise $5.99.
    • For Other Countries customers, the shipping time has been 10-40 days for Shipping Delivery, the shipping rate is FREE for orders over US$180+ otherwise US$7.99.

* Please note:

Preparation for delivery (quality checks, packing, paperwork, etc.) usually takes 3-7 business days and is NOT included in the overall "shipping time".

All packages have specific tracking information.

You will receive an e-mail notifying you once your order has shipped. The email will include a unique parcel tracking number.

Warranty Returns And Exchange

  • Easy and complimentary, within 30 days
  • See conditions and procedure in our return FAQs
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