Customer Service

Should you require information or help, please contact us by email and we will be happy to assist you.

SHIPPING TIMES AND COSTS
NEW LOWER SHIPPING RATE APPROVED AS OF 7/25/2019
We've put a lot of focus on making sure the items get delivered to our customers as quickly as possible.
  • For US customers, the shipping time has been 10-25 days for Shipping Delivery. The shipping rate is FREE for orders over $50+ otherwise US$3.99.
  • For CANADA, AUSTRALIA AND UNITED KINGDOM customers, the shipping time has been 15-30 days for Shipping Delivery. The shipping rate is FREE for orders over $99+ otherwise US$4.99.
  • For JAPAN customers, the shipping time has been 10-25 days for Shipping Delivery. The shipping rate is FREE for orders over $120+ otherwise US$4.99.
  • For EUROPE customers, the shipping time has been 15-30 days for Shipping Delivery. The shipping rate is FREE for orders over $130+ otherwise $5.99.
  • For Other Countries customers, the shipping time has been 10-40 days for Shipping Delivery, the shipping rate is FREE for orders over US$180+ otherwise US$7.99.

* Please note:

Preparation for delivery (quality checks, packing, paperwork, etc.) usually takes 3-7 business days and is NOT included in the overall "shipping time".

All packages have specific tracking information.

You will receive an e-mail notifying you once your order has shipped. The email will include a unique parcel tracking number.

 

PAYMENT METHODS

Klozet Style accepts the following payment methods:

  • Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is placed.
  • Klozet Style features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
  • PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.

 

EXCHANGES, RETURNS AND REFUNDS

Items returned within 25 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.

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